FAQ

About NCS Technology

What does NCS Technology do?

NCS Technology provides comprehensive IT, Audio Visual (AV), Electrical, and Security solutions for businesses, educational institutions, and public services across the UK. We are your trusted partner for robust, reliable, and integrated technology infrastructure.

How long has NCS Technology been in business?

NCS Technology has been serving clients for over 38 years, bringing decades of experience and expertise to every project since 1987.

Is NCS Technology employee-owned?

Yes, NCS Technology is proud to be an employee-owned company. This fosters a shared commitment to quality and customer satisfaction among our team.

What areas do you serve?

We serve businesses, schools, and public sector organizations across the entire UK.

What brands do you partner with?

We partner with industry-leading brands such as Excel, Chauvet Professional, HP , and Paxton, among others, to ensure we deliver high-quality, reliable, and well-supported solutions.

IT & Networking Services

What IT services do you offer?

Our IT services include Managed IT Services, IT Support, IT Consultancy, Cybersecurity solutions, and comprehensive Networking, including structured cabling and Wi-Fi.

Can you help my business with its Wi-Fi?

Absolutely. We offer professional Wi-Fi surveys to identify dead zones, optimize coverage, and design robust wireless networks for seamless connectivity.

What is a “Structured Cabling” solution?

Structured cabling is the backbone of your network. We design and install high-quality copper and fibre optic cabling systems to ensure a reliable, high-speed, and organized network infrastructure for data, voice, and video.

Can you help us upgrade from Windows 10 before its End of Life?

Yes, we specialize in helping businesses transition smoothly from Windows 10 to Windows 11 or other suitable solutions, ensuring data security and system compatibility before the October 14, 2025, end-of-life date.

Security Services

What physical security solutions do you provide?

We offer a full range of physical security services including CCTV systems, Paxton door entry access control, Public Address (PA) systems for communication and emergencies, and modern Visitor Management Solutions.

Can you install EV charging points?

Yes, we install EV charge points for businesses and are accredited installers for the OZEV Workplace Charging Scheme, helping you take advantage of government grants.

Audio Visual & Electrical Services

What Audio Visual (AV) services do you offer?

Our AV services include designing and installing systems for conference rooms, meeting spaces, training facilities, digital signage, theatre lighting, and background audio systems.

What kind of electrical work do you do for businesses?

We provide comprehensive electrical services including new installations, rewires, energy-efficient LED lighting upgrades, electrical testing and inspections (EICRs), and integrated power and data cabling solutions.

Can you install Public Address (PA) systems?

Yes, we design and install professional PA systems for businesses, schools, and venues, essential for announcements, emergency broadcasts, and background audio.

Do you offer theatre lighting installations?

Yes, we specialize in designing and installing professional theatre lighting systems that bring performance spaces to life with dynamic and energy-efficient solutions.

General

Why should we choose NCS Technology?

With over 38 years of experience, a strategic and holistic approach, partnerships with leading brands, and a commitment to quality and customer satisfaction, we offer reliable, integrated technology solutions tailored to your specific needs.

Do you offer surveys before installation?

Yes, we offer expert Wi-Fi surveys and electrical surveys to assess your environment, identify optimal solutions, and provide a detailed plan before any installation work begins.

Payments

Do you accept purchase order numbers?

Yes we accept purchase order.